First: get out of the lane
If the car still rolls, ease as far onto the right shoulder as you can. Hazards on. If you are stopped in a travel lane, or anyone is hurt, call 911 before a tow company. Troopers and Fargo Police can hold traffic. A wrecker cannot.
Stay in the vehicle with the seatbelt on unless the car is unsafe (fire, smoke, or sitting where you will be hit). Standing behind a trunk on I-29 while trucks pass at highway speed is a common way roadside waits turn into second crashes.
Tell dispatch where you actually are
“I’m on I-29 in Fargo” is a start. Better: northbound or southbound, nearest exit if you can see one, and a mile marker. Useful landmarks along this corridor include the I-29 / I-94 interchange, 13th Avenue South, Main Avenue, 19th Avenue North toward Hector International Airport, and the river crossing toward Moorhead on I-94 rather than I-29.
If you are on I-94 instead — the east–west Interstate through West Fargo and into Minnesota — say so. Sending a truck to I-29 when you are on I-94 west of 45th Street wastes the only minutes that matter.
911 vs a private tow
Emergency medical and in-lane crashes belong to 911. A private emergency tow is for a disabled vehicle you are allowed to move. After some crashes, Fargo Police will let you name a tower; after others they will use the city contractor. That split is explained on our accident towing page. Do not argue about vendors in a live lane.
What the truck needs to know
Does the car roll? Is it AWD? Are you against a snowbank or in the ditch below the shoulder? A simple hook is different from a winch-out. In a whiteout, a GPS pin from your phone is better than a guessed exit number.
After the load
Say where the car should go: a Fargo shop, a West Fargo driveway, a Moorhead address, or the nearest safe lot if you have not decided. Local metro mileage is routine. A haul far outside Cass and Clay counties is a different quote.
For road conditions, North Dakota uses 511. That is weather and closure information, not a tow dispatcher.
